Domestic Airline Baggage Policies & Procedures

To find out about a domestic Airline Baggage Policies and Procedures, click on the airline you'd like to learn more about. Though, our airline baggage updates will be provided on an ongoing basis, we've also provided a click through to each airlines website.





Air Canada click here for more info
Carry-on Allowance You're allowed to carry on one bag and one personal item within the following limitations:
• Standard item weighing not more than 22 lb/10 kg and not exceeding the dimension of 9 x 15.5 x 21.5 inches
• Personal article weighing not more than 22 lb/10 kg and not exceeding the dimension of 6 x 13 x 17 inches.
Checked Baggage Allowance • Economy Service (Tango, Tango Plus fares)
1 bag, Maximum Weight 23kg , Maximum Size 158cm. Second bag can be checked for $25 CAD/USD.

• Economy Service (Latitude fares and International travel)
1 bag, Maximum Weight 23kg , Maximum Size 158cm. Second bag can be checked for $25 CAD/USD.

• Executive Class, Executive First and Star Alliance Gold
1 bag, Maximum Weight 23kg , Maximum Size 158cm. Second bag can be checked for $25 CAD/USD.

• Executive Class,Executive First and Star Alliance Gold(Executive Class)
1 bag, Maximum Weight 23kg , Maximum Size 158cm. Second bag can be checked for $25 CAD/USD.

• Star Alliance Gold (Economy Class)
1 bag, Maximum Weight 23kg , Maximum Size 158cm. Second bag can be checked for $25 CAD/USD.

• Air Canada Super Elite and Elite (in any class of service)>
4 bag, Maximum Weight 32kg , Maximum Size 158cm. Total weight of all 4 bags not to exceed 92kg (200lb).

• Air Canada Prestige and Star Alliance Silver (when traveling in Economy)
2 bag, Maximum Weight 23kg , Maximum Size 158cm.
Excess Baggage Rules Economy Class:
• Domestic(US/Canada)
Over Weight - Between 23 kg to 32 kg. $100 CAD/USD per bag
Over Sized - Between 160cm and 292cm. $100 CAD/USD per bag
Extra baggage- More than 2 bags. $100 CAD/USD per bag

• International
Over Weight - Between 23 kg to 32 kg. $100 CAD/USD per bag
Over Sized - Between 160cm and 292cm. $120 CAD/USD per bag
Extra baggage- More than 2 bags. $225 CAD/USD per bag

Executive Class:
• Domestic(US/Canada)
Over Weight - Between 23 kg to 32 kg. $100 CAD/USD per bag
Over Sized - Between 160cm and 292cm . $100 CAD/USD per bag
Extra baggage- More than 3 bags. $100 CAD/USD per bag

• International
Over Weight - Between 23 kg to 32 kg. $100 CAD/USD per bag
Over Sized - Between 160cm and 292cm. $120 CAD/USD per bag
Extra baggage- More than 3 bags. $225 CAD/USD per bag
Delayed/lost/damaged
baggage
If you are unable to locate your checked bag upon arrival, please proceed to the Air Canada / Air Canada Jazz Baggage Service Counter in order to notify an Air Canada or Air Canada Jazz Customer Service agent before leaving the airport. Claiming Interim Expenses

If you were authorized interim expenses, please forward the following items to Air Canada baggage claims for re-imbursement:
• All original receipts;
• Your WorldTracer file number;
• Flight information and passenger names; and
• Baggage tags and boarding passes.

Please send your baggage declaration form or your claim for interim expenses to the following address:

Air Canada Baggage Claims
Zip YUL 1116
P.O. Box 8000
Station Airport
Dorval, Quebec
Canada H4Y 1C3
Fax: 514-422-2900
Baggage Service Contacts
Please ensure you have all pertinent information on all correspondence, such as passenger name and address, date of travel, and File Reference Number in order to speed up the process. You may also be asked for, when applicable, your flight information, baggage tags and boarding pass(es).

Any and all information you provide to the call centre agent is relayed to the airport agents and ground personnel in order to help them find your baggage.

Toll-Free Telephone Within North America:
1 (888) 689-2247
Toll free 24 hours a day, 7 days a week
Toll-Free Fax Within North America:
1 (800) 237-3563
Via email:
Email your claims to baggage.claims@aircanada.ca. Please ensure that you provide all pertinent information on your correspondence, such as File Reference Numbers, passenger name(s) and address(es), dates of travel, and any other additional identifying information you may have in order to speed up the process.
Sports Equipment Some sports items may be substituted for a free checked baggage allowance piece if it fits within the weight and dimensions of 23kg (50lb) and 158 linear cm (62 in). However, when carried over and above this allowance, additional charges will be levied at the Airport. The total weight of any piece may not exceed 32kg (70lb) and the linear dimensions (L+W+H) may not exceed 292 cm (115 in) with the length not exceeding 203 cm (80 in). For detailed information, please contact Air Canada reservations at: In Canada or U.S.
1-888-247-2262 (toll free)
1-514-393-3333 (regular toll charges apply)

Hearing Impaired (TTY) Reservations
1-800-361-8071 (Canada/U.S., toll free)

Meeting & Convention Reservations
1-800-361-7585 (toll free)

Group Reservations (10 or more)
(No service fees) Canada: 1-888-567-4160 (toll free)
U.S.: 1-800-268-0024 (toll free)